Who we are
At Pettle Zone, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information:
- Name, email address, phone number, and location provided during registration or booking.
- Pet or cattle details for consultations (e.g., species, age, health concerns).
1.2 Payment Information:
- Payment details when completing transactions. We use secure third-party payment gateways to handle transactions and do not store sensitive payment information.
1.3 Usage Data:
Data about how you interact with our website (e.g., pages visited, time spent, device type) to improve user experience.
2. How We Use Your Information
We use your information to:
Notify you about updates, promotions, or changes to our policies.
- Process consultation requests and connect you with veterinarians.
- Provide personalized recommendations and customer support.
- Improve our services through analytics and user feedback.
3. Sharing Your Information
We share your information only when necessary and with your consent:
- With veterinarians to facilitate consultations.
- With payment processors to complete transactions.
- With legal authorities, if required, to comply with the law.
We never sell or rent your information to third parties.
4. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted access to sensitive data.
5. Your Rights
You have the right to:
- Request information about how your data is being used.
- Access, update, or delete your personal information by contacting us.
- Opt-out of marketing communications at any time.
6. Cookies Policy
We use cookies to enhance your browsing experience by:
- Remembering your preferences and login details.
- Analyzing site traffic to improve functionality.
You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website, and continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +918438277644
Address: 726/10 Godwin illam, Nakarpadayachikadu, Thathampatty,
Salem, Tamil Nadu, Pin-636014
Effective Date: [30NOV2024]
This Privacy Policy complies with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.