Welcome to Pettle Zone! By accessing and using our services, you agree to the following terms and conditions. Please read them carefully before booking your consultation.

1. Booking and Scheduling

1.1 Consultation Process:
Once you book a consultation through Pettle Zone, we will connect with nearby available veterinarians based on the details you provide.

1.2 Preferred Date and Time:
If you specify a preferred date and time for your consultation, we will make every effort to accommodate your request. However, the final appointment depends on the veterinarian’s availability.

1.3 Rescheduling Due to Availability:
In cases where the preferred time slot is unavailable, Pettle Zone will contact you with an alternative date and time.

2. Refund Policy

2.1 Completed Consultations:
Refunds are not applicable once the consultation has been completed.

2.2 No Veterinarians Available:
If no veterinarians are available at your preferred time and you require an immediate consultation, a refund may be considered on a case-by-case basis.

2.3 Refund Requests:
Refund requests can be initiated by contacting our support team. The final decision will be communicated within 7 working days.

3. Responsibilities of Pet and Cattle Parents

3.1 Accurate Information:
You agree to provide accurate and complete details about your pet or cattle during the booking process.

3.2 Timely Communication:
You are responsible for responding promptly to communication from Pettle Zone or the assigned veterinarian to confirm or reschedule appointments.

4. Use of the Service

4.1 Purpose of Consultation:
The consultation service is for advisory purposes only and does not replace physical examinations or emergency care.

4.2 Limitation of Liability:
Pettle Zone is a platform connecting parents with veterinarians and is not liable for the advice provided during consultations.

5. Privacy Policy

We respect your privacy. All personal and pet information shared with Pettle Zone is protected under our Privacy Policy. We will not share your information with third parties without consent.

6. Changes to Terms and Conditions

Pettle Zone reserves the right to update or modify these Terms and Conditions at any time. Updates will be communicated through our platform. Continued use of our services constitutes acceptance of the revised terms.

For questions or concerns, feel free to contact us at [email protected] or through our helpline.

By booking a consultation, you acknowledge that you have read, understood, and agreed to these terms.

This Website is owned by “Ranss Godwin”.